We are making every effort to reopen our Palatine Restaurant
We intend to start Afternoon Teas and Cream Teas from the end of April 2022, however we will initially be honouring previous bookings and gift vouchers and clearing the backlog.
We are hoping to be able to sell tickets for the Palatine Restaurant from the end of May.
Peak Rail are happy to extend the validity date of issued Palatine vouchers. All vouchers with an expiry date of 2020 or 2021 will be extended for a further period of one year. No cash refunds will be given.
Palatine Booking Information 2020/2021
Seating Plan – LMS COACH
Table-For-Two- Guarantee All our tables seat 4 people but we offer a limited “Table-For-Two” guarantee on all our advertised dining services, available on a First-Come-First-served basis at the cost of a third meal ticket for the respective train. This must be booked at the same time as the initial reservation. We are happy to accept a non-guaranteed booking for 2 people on the understanding that you may have to share a table of 4 with another couple.
Seating Plan – Kitchen Coach
Seating in this coach consists of a table for 3 people, tables for 4 and tables for 2 and is not subject to the table for two guarantee.
PLEASE NOTE: that if you are paying your deposit by cheque then this will not be cashed until the day and the amount will be taken off your final bill. If paying your deposit by credit or debit card, then no transaction will have been made from your account prior to the date of dining.
General Notes
Menu & dietary requirements: All our dining trains have a fixed menu and food must be pre ordered at least 7 workings days prior to the date of travel (please download the booking and menu form and either return to Peak Rail plc, Matlock Station, Matlock, Derbyshire. DE4 3NA or Telephone: 01629 580381 Email peakrail@peakrail.co.uk with your choices).
To avoid embarrassment on the day, please give details on the booking form if any member of your party has any special dietary requirements or allergies that require a different meal to be provided e.g. vegan, vegetarian, gluten free, dairy free, no nuts, no red meat, no mushrooms, no shellfish, etc.
Please note that it is impossible for us to provide an alternative to the fixed menu if we are only advised on the day.
Allergies: Note: we take extra care to avoid cross-contamination when preparing allergen free meals, however, preparation is done in an environment where allergenic ingredients are processed, and we do not have an allergen free zone.
Dogs: No dogs except assistance dogs are allowed in the dining coach.
Children: Our dining carriages are designed for adults and we regret that children under 5 years of age cannot be accommodated. Children must always be supervised and remain seated during the service.
Cancellations: If for any reason you are unable to keep your booked reservation and you are not able to give us 7 days cancellation notice then the deposit for the number of people booked will be either debited from your credit/debit card or the cheque will be cashed.
Wheelchair access: We regret that owing to historic design of the dining coaches wheelchairs cannot be accommodated. Please note that passengers with mobility difficulties will need to climb up or down one step. (A ramp is available, please state if required at the time of booking).
