FAQs

Trains operate on the coloured dates only as advertised.

An all-day unlimited ticket (rover ticket) gives you the opportunity to travel all day on the railway. You can get on and off at any of our stations, have a look around and go back on any scheduled train.

No. The railway is only open to the general public on operating days.

Rowsley South Station (free car parking for 200 cars)

Darley Dale Station (free car parking limited space)

Matlock Station Platform 2 (Pay and display)

Toilets at Rowsley South Station (Accessible toilets and baby changing facilities also available)

Toilets at Darley Dale Station (Accessible toilets and baby changing facilities also available)

Toilets at Matlock Station situated adjacent to the Bus Station (fee payable)

Toilets on the train and on the Palatine Restaurant

Yes. There is wheelchair user access to Rowsley South , Darley Dale and Matlock Platform 2. To improve the comfort for visitors we can accommodate up to 2 wheelchair users on the train. Access to the coach is via a ramp, so please tell the guard or station staff when you arrive as they will be able to assist you.

Unfortunately the engine shed is not open to the general public.

Well behaved dogs can travel on all trains free of charge, we only ask that you keep them off the seats. There are restrictions for some of our special events including our Santa and Dining Trains – except for assistance dogs who can travel on all services throughout the year.

All tickets can be purchased on the day from the Booking Office at Rowsley South Station and the Travelling Ticket Inspector on the train.

No. You do not need to pre-book your tickets(s) for our ordinary steam/diesel operating days. However for all our dining and Santa trains you will need to book in advance. Details of these can be found on our website.

Rowsley South DE4 2LF

Darley Dale DE4 2EQ

Matlock DE4 3NA

The journey lasts approximately 1 hour and 10 minutes. Our line is 4 miles long so it is an 8 mile round trip.

Yes – Cycles can be accommodated in the Guards Brake Van. Unfortunately this facility is not available on Santa trains.

Yes, we accept all major cards apart from American Express.