Volunteer work on Peak Rail is divided into basic sections. Firstly there is the ‘front of house’ side that deals with the public in roles such as: Ticket Office, Ticket Inspector, Shop Assistants, Station Masters, Train Guards, On-Train Refreshment Services, Catering and Bar Staff.
These jobs all require contact with the public so you will need to enjoy meeting people and have the patience and friendly disposition necessary to help them to enjoy their day. There is a lot of satisfaction to be had from sorting out someone else’s problems especially so when they come back at the end of the day to thank you for a lovely day out. You need to be smart and tidy – our visitors have come to a top quality attraction and expect to see top quality staff too. Customer care, satisfaction and safety are our top priorities in these positions.
Then there is the side that deals with running the railways’ trains: Steam Locomotive Driving and Firing, Diesel Driving and Secondmen, Locomotive and Carriage Maintenance, Signalmen and Carriage Cleaners.
Please don’t think you are away from the public eye in these jobs as you are an important part of the daily operation of the trains. Customers are inquisitive and really appreciate it when you take the time to talk to them about what you are doing or by helping them to get the photograph they want. A locomotive sitting on the front of a train at Peak Rail so that visitors can speak to the crew and photograph it really makes their day. It is equally important that both you and your train are well presented when they arrive at the station. The cleanliness of trains is often underestimated but goes a long way to enhancing passengers’ enjoyment of the journey.
Lastly, there is the really important side that is so often forgotten, that of building and maintaining the infrastructure of the railway: Civil Engineering and Track Maintenance, Signals and Telecommunications, Building Repairs, Electrical Work, Gardening, Restoring Locomotives and Carriages, plus countless other jobs that you never knew were needed. Not everyone wants to be in the public domain. Perhaps you do that every day in your professional job or maybe you just prefer to work alone or with a small team. Without the above jobs, there would be no railway for us to enjoy. Many of them give you the chance to get outdoors, learn a new skill and have the satisfaction of seeing the efforts of your labour at the end of the day.
All of the tasks provide the opportunity to be part of the railway family, and gain the enjoyment of being part of a busy team. For all sorts of reasons, a wide cross section of people (of all ages) find working on the railway not only satisfying, but very fulfilling, making new friends and expanding their social lives alongside the pleasure of a day’s work well done.
A typical days operating requires up to 30 volunteers, so if you have a little spare time on your hands why not sign up today and become a part of our railway. Please download the Membership Application Form (Adobe Reader Required) or contact 01629 580381.